Program Overview

Upon Approval MoE’s Closet provides participants with:

• The program is free to participants.
• Up to 10 clothing/fabric-based items per month
• Up to 15 items per month when participating in a gently worn trade/swap
• An additional 10 non-clothing items per month (see Section 6)

Eligible items may include clothing, shoes, bags, jewelry, accessories, bedding, personal care products, and other inventory available in the Closet.

Eligibility

Participation is open to individuals age 16+ who:

• Demonstrate financial need, or
• Are referred by an agency or outside source.

We serve any person in need of affirming assistance, regardless of gender identity, age, health condition, profession, background, or circumstance. This includes, but is not limited to:

• Transgender and gender-diverse individuals
• Individuals experiencing reproductive difficulties
• Professionals lacking appropriate attire
• Parents or caregivers in need of self-confidence support
• Anyone seeking a judgement free safe, affirming space

Appointments, Privacy & Records

• Upon approval participants are provided with information on their appointment time and location
• Appointments are confidential and private.
• If you require an appointment outside regular hours, please contact us to arrange accommodations.
• We maintain participant records strictly for program tracking, reporting, and effectiveness.

Your personal information:

• Will never be sold
• Will never be shared without your consent
• Will never be used publicly with identifying details

Anonymous testimonials may be used for promotional purposes. No identifying information will ever be disclosed.

By participating in the program, you agree to be added to one or more of our email communication lists for program updates, special offers, partnership benefits, and other relevant information beneficial to you. You may unsubscribe at any time.

Item Limits

10 Items – Monthly Clothing/”Large” Items Includes:

• Clothing
• Bags
• Jewelry
• Bedding
• Shoes
• Otherwise “Large” items

Participants may “swap” up to 15 items gently worn items.

Additional 10 Items “Other” Item Including:

• Personal care products
• Cosmetics
• Condoms
• Narcan or similar harm-reduction aids
• Books from LGBTQ+ Book Love Ohio (2 per person per appointment)
• Items categorized as “Other” by the program

Exceptions may be made in urgent situations, All exceptions are granted at program discretion.

Donation Guidelines

We accept donations of NEW & Gently Used:

• Clothing
• Shoes
• Accessories
• Personal care products
• Intimate apparel (new/unused unless specified below)
• Personal items
• Partially used (“half-full”) personal care items such as lotions etc..  

Bras and binders

• May be gently used and in good condition.

The following must be new or unused:

• Undergarments
• Intimatewear
• Nipple pads
• Shapewear
• Cosmetics 

MoE’s Closet reserves the right to decline any donation deemed unsafe, unsanitary, or unfit.

We are not currently accepting:

• Furniture
• Large household goods
• General household items
• Pillows
• Children’s items (please contact us for referral options)
• Pet items

Usage Restrictions

Participants agree not to sell, transfer, barter, or commercially redistribute items received from MoE’s Closet for a period of one (1) year from the date of receipt.

If items are resold within that period, MoE’s Closet reserves the right to:

• Recover the full fair market value of the item, plus
• Recover any profit obtained from resale

Violation may also result in removal from the program.

Return & Redistribution Policy

We ask that when you are finished with items received from the Closet, you return them so others may benefit. If an item is no longer usable, you may responsibly discard it.

All donations received by MoE’s Closet may be:

• Distributed through the program
• Used internally
• Otherwise Repurposed

Unless otherwise expressly indicated at the time of donation, all donated items become property of the program and may be used in any manner that supports the best interest of the organization.

We will make reasonable efforts to honor donor requests when explicitly stated, but the program retains final discretion.

• Bedding deemed undesirable may be donated to an animal shelter.

Condition of Items & Risk Acknowledgment

We cannot guarantee the origin of any item.

We make reasonable efforts to clean, disinfect, and prepare used items prior to distribution. However:

• All items are provided “as-is.”
• We do not guarantee lifespan, durability, safety, or suitability.
• We are not responsible for expiration dates, broken seals, or damaged packaging.

All Items are use at your own risk including but not limited to:

• Clothing, shoes, accessories and products
• “Half-full” or partially used personal care items (lotions, shampoos, cosmetics, etc.)
• Sealed or packaged personal products
• Non-perishable packaged food items
• Contraception products (including condoms)
• Harm reduction or emergency recovery aids (including Narcan or similar products)
• Any medical or hygiene-related item
• We are not responsible for the origin or condition of shoes, even if altered, adjusted, or modified

Client assumes all responsibility for any and all allergic reactions, medical complications, injury, or damages resulting from the use of any item received upon leaving.

Additional Resources

MoE’s Closet may provide information, referrals, or connections to outside services. We are not responsible for services provided by third-party organizations.

Legal Disclaimer & Limitation of Liability

By participating in this program, you acknowledge and agree that Participants assume all liability and risk associated with participation. The rainbow Society, its parents, affiliates, employees & advertisers are not liable for any injury, loss, or damage resulting from participation.

Participation constitutes full acceptance of these terms.